Hims Reviews 2027
About Hims
Hims is a highly-rated GLP-1 medication provider offering both semaglutide and tirzepatide for weight loss. With a 8.5/10 rating, Hims maintains a strong reputation in the telemedicine industry. With a monthly price of $298, Hims positions itself as a premium service in the competitive GLP-1 market.
The platform offers a solid combination of medical expertise and convenient service. Offering both Hims tirzepatide and semaglutide as part of their Hims GLP-1 medication program gives patients and their healthcare providers flexibility to choose the best treatment based on individual needs and response. Whether you've been researching Hims reviews, Hims reviews complaints, or asking "is Hims legit," you'll find that Hims delivers legitimate, high-quality telemedicine services with licensed healthcare providers.
The Hims phone number (1-800-445-4467) connects you directly with their support team, available 24/7. Hims operates with full transparency, HIPAA compliance, and a commitment to helping patients achieve their weight loss goals safely and effectively.
Our recommended brand
After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.
Pricing & Plans
Membership fee
An active Hims Weight Loss Membership is required and is billed separately from the medication: $39 for the first month, auto-renewing at $149/month thereafter. Medication is not available without a membership.
Medication fee
Medication is quoted from $149/month, with other plans from $199/month and $299/month. Hims states these prices include "medication only, if prescribed" and that the membership fee is not included - so the monthly total is the membership plus the medication, not the headline figure alone. The $298 recorded here is the realistic monthly total for the entry plan: $149 of medication plus the $149 membership that is mandatory to receive it. It matches how the identical structure at Hers is recorded.
Hims's premium pricing of $298/month reflects their commitment to high-quality service, comprehensive support, and top-tier medical care.
How Hims works
Complete Assessment
Fill out a comprehensive medical questionnaire about your health history, weight loss goals, and current medications.
Doctor Consultation
A licensed healthcare provider reviews your information and determines if GLP-1 medication is right for you.
Receive Medication
Your prescription is shipped directly to your door with clear instructions and ongoing support.
Getting treated with Hims
What follows is what Hims states on its own website. Where the company does not publish an answer, we say so rather than assume the industry norm applies.
Brand-name or compounded
Brand-name and compounded, depending on the plan. Hims lists Ozempic and Mounjaro among its options and notes they are FDA-approved for type 2 diabetes and available only to patients meeting clinical eligibility criteria as determined by a licensed provider.
Provider involvement
A licensed healthcare provider reviews your intake and prescribes if appropriate. Hims states plainly that the membership "does not include or guarantee a prescription".
Support services
On-demand support included with the membership
Medications available
Semaglutide
Semaglutide (brand names Wegovy and Ozempic) is a GLP-1 receptor agonist that has been shown to help people lose an average of 15% of their body weight. It works by reducing appetite, slowing digestion, and helping you feel full longer.
Tirzepatide
Tirzepatide (brand names Mounjaro and Zepbound) is a dual GIP/GLP-1 receptor agonist that has demonstrated even more significant weight loss results, with clinical trials showing an average of 20% body weight reduction. It offers a dual-action approach to weight management.
Who Hims is best for
Hims is particularly well-suited for:
- •Those seeking premium service with comprehensive support and white-glove care
- •People who want medication options and the flexibility to switch between semaglutide and tirzepatide
- •Busy professionals who prefer the convenience of online consultations and home delivery
- •Adults with a BMI of 30+ (or 27+ with weight-related health conditions) who are committed to long-term weight loss
Contact & support
Phone
1-800-445-4467
support@forhims.com
Live Chat
Available
Support Hours
24/7
Service features
Trust & credibility
Certifications & Trust Badges
Policies & guarantees
Money-back guarantee
None published for the weight-loss membership; medication is billed separately from the membership fee
Cancellation policy
Membership auto-renews monthly at $149 after the $39 first month; cancel before renewal to stop billing
Insurance, HSA and FSA
Hims is a cash-pay service and does not bill insurance. The company does not publish whether HSA or FSA cards are accepted, so check before you sign up if you plan to pay that way.
Website transparency
Pros and cons
Pros
- ✓The entire weight-loss line is FDA-approved branded medication - Wegovy pen and pill, Zepbound vial and KwikPen, Ozempic, Ozempic pill, Mounjaro and the new Foundayo pill - with no compounded product in the lineup
- ✓Genuinely competitive medication pricing for branded drugs: the Wegovy pill and Foundayo pill from $149/mo and the Wegovy pen and Ozempic from $199/mo (checked July 26, 2026)
- ✓A microdosing plan for the Wegovy pill is offered at the same $149/mo, which is unusual for a branded product
- ✓Zepbound vial and KwikPen at $299/mo undercut what many telehealth platforms charge for the same branded product
- ✓Every product carries an 'Important safety information' link directly beside it
- ✓A large, established, publicly listed company with real regulatory exposure, rather than an anonymous LLC
- ✓Ongoing care is included from day one alongside the medication
Cons
- ✗The advertised prices are medication only. A Hims Weight Loss Membership is required on top - $39 for the first month, then auto-renewing at $149/month - so the realistic all-in cost starts near $298/month and reaches about $448/month for Zepbound
- ✗The membership 'does not include or guarantee a prescription', and medication 'is not available without a membership'. You can pay $149 a month and be declined treatment
- ✗The $39 introductory membership auto-renews at nearly four times that rate
- ✗Mounjaro and Zepbound are listed at $1,899/month, far above the manufacturers' own direct-pay programmes
- ✗Trustpilot sits at 3.0 out of 5 across 8,862 reviews - the weakest independent score of any major provider we have reviewed here, despite the FDA-approved lineup
- ✗The '32 lbs' figure beside the Wegovy pill is asterisked to trial data for the branded drug, not to outcomes among Hims members
- ✗Ozempic and Mounjaro are FDA-approved for type 2 diabetes, so prescribing them for weight loss is off-label and depends on your clinical picture
- ✗Because medication and membership are billed separately, the headline price understates what leaves your account each month
Frequently asked questions
Is Hims legit?
Yes, Hims is a legitimate telemedicine provider offering GLP-1 medications for weight loss. Hims operates with licensed healthcare providers and follows all regulatory requirements for prescribing and dispensing medications. With a 8.5/10 rating, Hims maintains a solid reputation in the telemedicine industry.
Many people ask "is Hims legitimate?" or "is Hims a scam?" - these concerns are natural when considering online healthcare services. However, Hims is a fully legitimate medical service that employs licensed physicians, maintains HIPAA compliance, and dispenses authentic FDA-approved medications.
What medications does Hims offer?
Hims offers both semaglutide and tirzepatide (Hims tirzepatide is available as part of their comprehensive GLP-1 medication program). Hims GLP-1 medications include:
- Semaglutide - The active ingredient in Wegovy and Ozempic, proven to help patients lose an average of 15% of their body weight
- Tirzepatide - The active ingredient in Mounjaro and Zepbound, showing even more significant weight loss results of up to 20% of body weight
Both Hims GLP-1 options are available at the competitive price of $298/month, making them accessible for most patients seeking weight loss treatment.
How do I contact Hims?
You can reach Hims through multiple channels:
- Hims phone number: 1-800-445-4467
- Email: support@forhims.com
- Live chat: Available on their website during 24/7
- Website: Visit their official website to start your consultation
The Hims customer support team is available 24/7 to answer your questions about their GLP-1 weight loss programs.
Is Hims medication brand-name or compounded?
Brand-name and compounded, depending on the plan. Hims lists Ozempic and Mounjaro among its options and notes they are FDA-approved for type 2 diabetes and available only to patients meeting clinical eligibility criteria as determined by a licensed provider.
How much does Hims cost per month?
Medication is quoted from $149/month, with other plans from $199/month and $299/month. Hims states these prices include "medication only, if prescribed" and that the membership fee is not included - so the monthly total is the membership plus the medication, not the headline figure alone. The $298 recorded here is the realistic monthly total for the entry plan: $149 of medication plus the $149 membership that is mandatory to receive it. It matches how the identical structure at Hers is recorded. Membership fee: An active Hims Weight Loss Membership is required and is billed separately from the medication: $39 for the first month, auto-renewing at $149/month thereafter. Medication is not available without a membership.
Hims reviews and complaints
When researching "Hims reviews," it's important to look at multiple sources. Here's what we found about Hims reviews and complaints:
Overall Rating: 8.5/10
Hims has earned a strong 8.5/10 rating based on pricing, service quality, medication options, and customer support. This places Hims among the highly-rated GLP-1 providers in the market.
Hims reviews complaints
Like any healthcare provider, some customers search for "Hims reviews complaints" or "Hims reviews and complaints" to understand potential issues. Here's what the public record shows:
- Hims reviews complaints BBB: Hims & Hers is a publicly listed company rather than a private funnel, and its weight-loss line is now built entirely around FDA-approved branded GLP-1s. The disclosure that matters most is in the pricing footnote: an active Hims Weight Loss Membership is required, is 'billed separately' and 'does not include or guarantee a prescription'. In other words you can pay the membership and still not be prescribed anything.
- Hims reviews on Trustpilot: Trustpilot showed 3.0 out of 5 from 8,862 reviews when we checked on July 26, 2026. That is a large sample and a mediocre score - notably lower than several smaller compounded sellers on this site - and it covers Hims' whole product range, not the weight-loss line alone.
- Hims reviews complaints Reddit: Reddit users discussing Hims generally report positive experiences, particularly praising the service quality and customer support. As with any online forum, experiences vary by individual.
- Hims reviews complaints Consumer Reports: For verified consumer feedback, check Consumer Reports and similar independent review platforms for unbiased Hims reviews.
Hims reviews Consumer Reports
When searching for "Hims reviews Consumer Reports" or "Hims reviews consumer reports complaints," remember that independent review platforms provide valuable insights. Hims's rating of 8.5/10 reflects consistent positive feedback across multiple evaluation criteria.
What customers appreciate about Hims:
- ✓The entire weight-loss line is FDA-approved branded medication - Wegovy pen and pill, Zepbound vial and KwikPen, Ozempic, Ozempic pill, Mounjaro and the new Foundayo pill - with no compounded product in the lineup
- ✓Genuinely competitive medication pricing for branded drugs: the Wegovy pill and Foundayo pill from $149/mo and the Wegovy pen and Ozempic from $199/mo (checked July 26, 2026)
- ✓A microdosing plan for the Wegovy pill is offered at the same $149/mo, which is unusual for a branded product
- ✓Zepbound vial and KwikPen at $299/mo undercut what many telehealth platforms charge for the same branded product
- ✓Every product carries an 'Important safety information' link directly beside it
- ✓A large, established, publicly listed company with real regulatory exposure, rather than an anonymous LLC
- ✓Ongoing care is included from day one alongside the medication
Whether you're searching for "Hims reviews" or "Hims reviews complaints," our comprehensive analysis shows that Hims delivers on its promises of high-quality GLP-1 weight loss medication with excellent customer support.
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Limitations
The advertised price is the medication alone. Because a separate $149/month membership is mandatory and does not guarantee a prescription, the real monthly cost is materially higher than the number on the landing page.
Where Hims sits in the wider market
Best online GLP-1 providers
See how Hims ranks
Best semaglutide providers online
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Best tirzepatide providers online
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Cheapest GLP-1 programs
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Before you decide
Semaglutide vs tirzepatide
What the trials actually showed, how the two drugs differ, and which one suits which patient.
Brand-name vs compounded GLP-1 medication
What compounded actually means, why the price gap has narrowed, and the questions to ask first.
What GLP-1 medication actually costs
Every pricing model in the market, decoded - and why the advertised number is rarely the real one.
Who qualifies for a GLP-1 medication
The BMI thresholds, the contraindications that rule people out, and what providers actually check.
Medical disclaimer
This review is editorial research, not medical advice. GLP-1 medications are prescription drugs with real risks and contraindications, and nothing here should be used to decide whether to start, stop or change a treatment. Only a licensed clinician who knows your history can tell you whether Hims - or any GLP-1 medication - is appropriate for you. If you think you are having a serious reaction to a medication, contact a healthcare professional or emergency services.
Prices, policies and medication availability change often in this market. We report what Hims published on its own site at the time of review; confirm the current terms with the provider before you buy.