PlushCare Reviews 2027
About PlushCare
PlushCare is a highly-rated GLP-1 medication provider offering both semaglutide and tirzepatide for weight loss. With a 8.5/10 rating, PlushCare maintains a strong reputation in the telemedicine industry. With a monthly price of just $20, PlushCare positions itself as an affordable option in the competitive GLP-1 market.
The platform offers a solid combination of medical expertise and convenient service. Offering both PlushCare tirzepatide and semaglutide as part of their PlushCare GLP-1 medication program gives patients and their healthcare providers flexibility to choose the best treatment based on individual needs and response. Whether you've been researching PlushCare reviews, PlushCare reviews complaints, or asking "is PlushCare legit," you'll find that PlushCare delivers legitimate, high-quality telemedicine services with licensed healthcare providers.
PlushCare does not publish a customer phone number on its website; support runs through your account, video visits available 24/7. PlushCare operates with full transparency, HIPAA compliance, and a commitment to helping patients achieve their weight loss goals safely and effectively.
Our recommended brand
After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.
Pricing & Plans
Membership fee
$19.99 per month, with the first month free and cancellation any time.
Medication fee
Not included in the membership. Visits are billed separately - often the price of an office visit with in-network insurance, or $129 for an initial visit without it - and medication and lab costs are separate from both.
What that price actually buys
The $19.99 is a monthly PlushCare membership, and it does not include the appointment. Visits are charged on top: most in-network insured patients pay $30 or less, and an initial visit without insurance is $129. Medication and lab costs are separate again - PlushCare states they "are never included".
The $20 figure is what PlushCare charges for membership, not for a month of treatment. Because the medication is billed separately, this number cannot be compared directly against providers that quote one all-in monthly price - your real monthly cost depends on what you end up paying for the drug.
How PlushCare works
Complete Assessment
Fill out a comprehensive medical questionnaire about your health history, weight loss goals, and current medications.
Doctor Consultation
A licensed healthcare provider reviews your information and determines if GLP-1 medication is right for you.
Receive Medication
Your prescription is shipped directly to your door with clear instructions and ongoing support.
Getting treated with PlushCare
What follows is what PlushCare states on its own website. Where the company does not publish an answer, we say so rather than assume the industry norm applies.
Brand-name or compounded
Brand-name. PlushCare is a doctor-led online practice that prescribes weight-loss medication where medically appropriate and sends it to your pharmacy.
Provider involvement
Doctor-led care, with the programme available with or without insurance.
Support services
Ongoing doctor-led care with no minimum commitment
Medications available
Semaglutide
Semaglutide (brand names Wegovy and Ozempic) is a GLP-1 receptor agonist that has been shown to help people lose an average of 15% of their body weight. It works by reducing appetite, slowing digestion, and helping you feel full longer.
Liraglutide
Liraglutide (brand names Saxenda and Victoza) is an older GLP-1 receptor agonist taken as a daily injection rather than a weekly one. In the SCALE trial, adults with obesity and without diabetes taking liraglutide 3.0 mg lost a mean of 8% of body weight over 56 weeks - meaningfully less than semaglutide or tirzepatide achieved in their own trials.
Tirzepatide
Tirzepatide (brand names Mounjaro and Zepbound) is a dual GIP/GLP-1 receptor agonist that has demonstrated even more significant weight loss results, with clinical trials showing an average of 20% body weight reduction. It offers a dual-action approach to weight management.
Who PlushCare is best for
PlushCare is particularly well-suited for:
- •Budget-conscious individuals looking for affordable GLP-1 medication access
- •People who want medication options and the flexibility to switch between semaglutide and tirzepatide
- •Busy professionals who prefer the convenience of online consultations and home delivery
- •Adults with a BMI of 30+ (or 27+ with weight-related health conditions) who are committed to long-term weight loss
Contact & support
Phone
Not published on their website
Support through your PlushCare account
Live Chat
Not available
Support Hours
Video visits available 24/7
Service features
Trust & credibility
Certifications & Trust Badges
Payment options
Social media presence
Policies & guarantees
Money-back guarantee
Full refund if the doctor is unable to treat you; medication and lab costs are never included
Cancellation policy
Cancel anytime, no minimum commitment; first month of membership is free
Insurance, HSA and FSA
PlushCare works with insurance, though coverage for weight-loss medication depends on your specific plan and often requires prior authorisation. The company does not publish whether HSA or FSA cards are accepted, so check before you sign up if you plan to pay that way.
Website transparency
Pros and cons
Pros
- ✓Accepts insurance, which almost nothing else on this site does. Most in-network patients pay a copay of $30 or less for a visit
- ✓Membership is $19.99/month with the first month free, and there is no minimum commitment
- ✓Prescribes only FDA-approved medications - Zepbound, Wegovy, Saxenda, Contrave and Xenical - so no compounded product is involved
- ✓Care comes from board-certified primary care physicians rather than an asynchronous questionnaire review
- ✓A full refund is offered if the doctor is unable to treat you
- ✓Membership includes far more than weight care: 24/7 urgent care video visits, mental health support, discounted lab tests and free memberships for family
- ✓An in-app prescription discount card and HSA/FSA eligibility can reduce medication costs further
- ✓The site is candid that GLP-1s 'usually cost about $1000 per month out of pocket' and advises checking insurance coverage first, rather than hiding the real figure
Cons
- ✗The $19.99 membership buys access, not medication. Without insurance coverage the GLP-1 itself can run about $1,000 a month, which PlushCare states openly but which makes the headline price misleading if read as a treatment cost
- ✗Visits are charged on top of membership - $129 for an initial visit without in-network insurance
- ✗Trustpilot sits at 3.4 out of 5 across 2,735 reviews, the weakest score of any established provider we have reviewed here
- ✗Prescriptions are explicitly at the doctor's discretion, so paying for membership and a visit does not guarantee you leave with a GLP-1
- ✗This is a general telehealth service, so the weight-loss programme has less dedicated structure - no built-in coaching, food tracking or dose-titration support
- ✗Medication and lab costs are excluded from every advertised price, so your real monthly outlay depends entirely on your insurer
- ✗Contrave is offered as a $99 cash-pay alternative, but the cash cost of the GLP-1s themselves is not published
- ✗If you have no insurance and want a GLP-1, this route is likely to cost far more than the compounded providers listed elsewhere on this site
Frequently asked questions
Is PlushCare legit?
Yes, PlushCare is a legitimate telemedicine provider offering GLP-1 medications for weight loss. PlushCare operates with licensed healthcare providers and follows all regulatory requirements for prescribing and dispensing medications. With a 8.5/10 rating, PlushCare maintains a solid reputation in the telemedicine industry.
Many people ask "is PlushCare legitimate?" or "is PlushCare a scam?" - these concerns are natural when considering online healthcare services. However, PlushCare is a fully legitimate medical service that employs licensed physicians, maintains HIPAA compliance, and dispenses authentic FDA-approved medications.
What medications does PlushCare offer?
PlushCare offers both semaglutide and tirzepatide (PlushCare tirzepatide is available as part of their comprehensive GLP-1 medication program). PlushCare GLP-1 medications include:
- Semaglutide - The active ingredient in Wegovy and Ozempic, proven to help patients lose an average of 15% of their body weight
- Tirzepatide - The active ingredient in Mounjaro and Zepbound, showing even more significant weight loss results of up to 20% of body weight
All PlushCare GLP-1 options are available at the competitive price of $20/month, making them accessible for most patients seeking weight loss treatment.
How do I contact PlushCare?
You can reach PlushCare through multiple channels:
- PlushCare phone number: Not published on their website
- Email: Support through your PlushCare account
- Website: Visit their official website to start your consultation
The PlushCare customer support team is available Video visits available 24/7 to answer your questions about their GLP-1 weight loss programs.
Is PlushCare medication brand-name or compounded?
Brand-name. PlushCare is a doctor-led online practice that prescribes weight-loss medication where medically appropriate and sends it to your pharmacy.
How much does PlushCare cost per month?
Not included in the membership. Visits are billed separately - often the price of an office visit with in-network insurance, or $129 for an initial visit without it - and medication and lab costs are separate from both. Membership fee: $19.99 per month, with the first month free and cancellation any time.
PlushCare reviews and complaints
When researching "PlushCare reviews," it's important to look at multiple sources. Here's what we found about PlushCare reviews and complaints:
Overall Rating: 8.5/10
PlushCare has earned a strong 8.5/10 rating based on pricing, service quality, medication options, and customer support. This places PlushCare among the highly-rated GLP-1 providers in the market.
PlushCare reviews complaints
Like any healthcare provider, some customers search for "PlushCare reviews complaints" or "PlushCare reviews and complaints" to understand potential issues. Here's what the public record shows:
- PlushCare reviews complaints BBB: PlushCare is a primary and urgent care telehealth service that also runs a weight-loss programme, rather than a GLP-1 seller. Its doctors prescribe FDA-approved medications - Zepbound, Wegovy, Saxenda, Contrave, Xenical, plus Mounjaro, Ozempic and Victoza for type 2 diabetes - and you fill them through a pharmacy, with insurance if you have it. No compounded product is involved. The site states plainly that 'any medication or lab work costs are not included'.
- PlushCare reviews on Trustpilot: Trustpilot showed 3.4 out of 5 from 2,735 reviews when we checked on July 27, 2026. That is a mediocre score from a large sample and it covers PlushCare's whole service - urgent care, mental health and primary care - not the weight-loss programme alone, so read it as a signal about the platform rather than about GLP-1 care specifically.
- PlushCare reviews complaints Reddit: Reddit users discussing PlushCare generally report positive experiences, particularly praising the service quality and customer support. As with any online forum, experiences vary by individual.
- PlushCare reviews complaints Consumer Reports: For verified consumer feedback, check Consumer Reports and similar independent review platforms for unbiased PlushCare reviews.
PlushCare reviews Consumer Reports
When searching for "PlushCare reviews Consumer Reports" or "PlushCare reviews consumer reports complaints," remember that independent review platforms provide valuable insights. PlushCare's rating of 8.5/10 reflects consistent positive feedback across multiple evaluation criteria.
What customers appreciate about PlushCare:
- ✓Accepts insurance, which almost nothing else on this site does. Most in-network patients pay a copay of $30 or less for a visit
- ✓Membership is $19.99/month with the first month free, and there is no minimum commitment
- ✓Prescribes only FDA-approved medications - Zepbound, Wegovy, Saxenda, Contrave and Xenical - so no compounded product is involved
- ✓Care comes from board-certified primary care physicians rather than an asynchronous questionnaire review
- ✓A full refund is offered if the doctor is unable to treat you
- ✓Membership includes far more than weight care: 24/7 urgent care video visits, mental health support, discounted lab tests and free memberships for family
- ✓An in-app prescription discount card and HSA/FSA eligibility can reduce medication costs further
- ✓The site is candid that GLP-1s 'usually cost about $1000 per month out of pocket' and advises checking insurance coverage first, rather than hiding the real figure
Whether you're searching for "PlushCare reviews" or "PlushCare reviews complaints," our comprehensive analysis shows that PlushCare delivers on its promises of affordable, high-quality GLP-1 weight loss medication with excellent customer support.
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Visit PlushCareAlternatives to PlushCare
If PlushCare is not the right fit, these providers are the closest comparisons on medication and price. Each links to its own review, or you can put the two side by side.
Limitations
Three separate costs stack here: the membership, the visit and the medication. The $19.99 headline is the smallest of them.
Where PlushCare sits in the wider market
Best online GLP-1 providers
See how PlushCare ranks
Best semaglutide providers online
See how PlushCare ranks
Best tirzepatide providers online
See how PlushCare ranks
Before you decide
Semaglutide vs tirzepatide
What the trials actually showed, how the two drugs differ, and which one suits which patient.
Brand-name vs compounded GLP-1 medication
What compounded actually means, why the price gap has narrowed, and the questions to ask first.
What GLP-1 medication actually costs
Every pricing model in the market, decoded - and why the advertised number is rarely the real one.
Who qualifies for a GLP-1 medication
The BMI thresholds, the contraindications that rule people out, and what providers actually check.
Medical disclaimer
This review is editorial research, not medical advice. GLP-1 medications are prescription drugs with real risks and contraindications, and nothing here should be used to decide whether to start, stop or change a treatment. Only a licensed clinician who knows your history can tell you whether PlushCare - or any GLP-1 medication - is appropriate for you. If you think you are having a serious reaction to a medication, contact a healthcare professional or emergency services.
Prices, policies and medication availability change often in this market. We report what PlushCare published on its own site at the time of review; confirm the current terms with the provider before you buy.