TMates Reviews 2027
Read this first: what TMates actually prescribes
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These plans are compounded, not FDA-approved. TMates's headline pricing covers compounded semaglutide and tirzepatide, mixed by licensed US pharmacies. Compounded drugs are overseen by state boards of pharmacy and are not reviewed or approved by the FDA for safety, efficacy or quality. They share an active ingredient with the branded products, but they are not the same product and are not interchangeable with them.
Where the weight-loss numbers come from. The figures quoted across the industry come from trials of the branded drugs, not compounded copies and not this provider's patients. In STEP 1, adults with a BMI of 30+ (or 27+ with a weight-related condition and no diabetes) taking semaglutide 2.4 mg lost a mean of 14.9% of body weight over 68 weeks. In SURMOUNT-1, a comparable population taking tirzepatide 15 mg lost a mean of 20.9% over 72 weeks. Your results may differ, and no provider can promise a specific outcome.
Who should not take these medications. GLP-1 and GIP/GLP-1 drugs carry a boxed warning for thyroid C-cell tumors and should not be used by anyone with a personal or family history of medullary thyroid carcinoma or MEN 2. They are not for use in pregnancy or while trying to conceive, and need careful discussion if you have had pancreatitis, gallbladder disease, severe gastrointestinal disease or diabetic retinopathy. Common side effects include nausea, vomiting, diarrhea, constipation, reduced appetite, headache and fatigue.
This review is informational only and is not medical advice. Talk to a licensed clinician before starting, stopping or changing any treatment.
About TMates
TMates is a popular GLP-1 medication provider offering both semaglutide and tirzepatide for weight loss. With a 7.8/10 rating, TMates maintains a strong reputation in the telemedicine industry. With a monthly price of $249, TMates positions itself as a premium service in the competitive GLP-1 market.
The platform provides accessible GLP-1 medications through an online platform. Offering both TMates tirzepatide and semaglutide as part of their TMates GLP-1 medication program gives patients and their healthcare providers flexibility to choose the best treatment based on individual needs and response. Whether you've been researching TMates reviews, TMates reviews complaints, or asking "is TMates legit," you'll find that TMates delivers legitimate, high-quality telemedicine services with licensed healthcare providers.
TMates does not publish a customer phone number on its website; support runs through your account, not published. TMates operates with full transparency, HIPAA compliance, and a commitment to helping patients achieve their weight loss goals safely and effectively.
Our recommended brand
After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.
Pricing & Plans
Medication fee
Priced by commitment length - $217/month on 3 months, $175/month on 6 months and $158/month on 12 months.
TMates's premium pricing of $249/month reflects their commitment to high-quality service, comprehensive support, and top-tier medical care.
How TMates works
Complete Assessment
Fill out a comprehensive medical questionnaire about your health history, weight loss goals, and current medications.
Doctor Consultation
A licensed healthcare provider reviews your information and determines if GLP-1 medication is right for you.
Receive Medication
Your prescription is shipped directly to your door with clear instructions and ongoing support.
Getting treated with TMates
What follows is what TMates states on its own website. Where the company does not publish an answer, we say so rather than assume the industry norm applies.
Brand-name or compounded
Compounded, and honest about what TMates is not: it states plainly that "TMates is not a 503A or 503B compounding facility" and that compounded medications from registered US pharmacies "are not evaluated by the FDA for safety, quality or efficacy".
Medications available
Semaglutide
Semaglutide (brand names Wegovy and Ozempic) is a GLP-1 receptor agonist that has been shown to help people lose an average of 15% of their body weight. It works by reducing appetite, slowing digestion, and helping you feel full longer. TMates's standard plans use a compounded version of this ingredient, which is not FDA-approved.
Tirzepatide
Tirzepatide (brand names Mounjaro and Zepbound) is a dual GIP/GLP-1 receptor agonist that has demonstrated even more significant weight loss results, with clinical trials showing an average of 20% body weight reduction. It offers a dual-action approach to weight management. TMates's standard plans use a compounded version of this ingredient, which is not FDA-approved.
Who TMates is best for
TMates is particularly well-suited for:
- •People who want medication options and the flexibility to switch between semaglutide and tirzepatide
- •Busy professionals who prefer the convenience of online consultations and home delivery
- •Adults with a BMI of 30+ (or 27+ with weight-related health conditions) who are committed to long-term weight loss
Contact & support
Phone
Not published on their website
Contact through the patient portal
Live Chat
Not available
Support Hours
Not published
Service features
Trust & credibility
Certifications & Trust Badges
Payment options
Policies & guarantees
Money-back guarantee
None published
Cancellation policy
Cancel anytime, but multi-month plans are paid upfront
Refund policy
No refund once the medical team has reviewed your history, you qualify, and a prescription has been written and transmitted to a pharmacy. If a refund request is declined, any payment plan stays in place.
Insurance, HSA and FSA
TMates is a cash-pay service and does not bill insurance. The company does not publish whether HSA or FSA cards are accepted, so check before you sign up if you plan to pay that way.
Website transparency
Pros and cons
Pros
- ✓Both price ladders are published in full and the arithmetic is correct at every tier. Semaglutide runs $249 for one month, $217/mo over three ($650), $175/mo over six ($1,050) and $158/mo over twelve ($1,900), checked July 27, 2026
- ✓Tirzepatide is laid out the same way: $297 monthly, $267/mo over three ($800), $217/mo over six ($1,299) and $167/mo over twelve ($1,999)
- ✓Every advertised saving checks out - the 13%, 30%, 37%, 10%, 27% and 44% figures all match the underlying numbers
- ✓One price across all doses, from 0.25mg to 2.4mg semaglutide and 2.5mg to 15mg tirzepatide, so titrating up never costs more
- ✓Possible side effects are listed openly on the product page - nausea, injection site reactions, decreased appetite and gastrointestinal discomfort - with a note that most are mild and temporary
- ✓Both injectable and oral formats are offered at the same published prices
- ✓Medication, provider review, personalised dosing and ongoing support are all included in the price, with free shipping and cancel-anytime terms
Cons
- ✗We could not find an explicit statement that the compounded medications are not FDA-approved. The site explains what compounding is but omits the disclosure nearly every competitor makes
- ✗Trustpilot has exactly one review of this domain, so there is effectively no independent evidence about the service against a claim of 2,400+ patients
- ✗Tirzepatide is billed as the 'Most powerful GLP-1 medication available' - a superiority claim made about a compounded preparation that has not been trialled against anything
- ✗The 'up to 15% of their body weight in a year' figure is presented as what TMates has seen in its own patients, with no published data behind it
- ✗The lowest advertised rates require paying for a full year upfront - $1,900 for semaglutide or $1,999 for tirzepatide
- ✗The site is behind bot protection and will not load without JavaScript, so pricing is invisible to anyone browsing with scripts disabled
- ✗No published customer phone number, support email or support hours
- ✗No BBB profile or complaint record to check
Frequently asked questions
Is TMates legit?
Yes, TMates is a legitimate telemedicine provider offering GLP-1 medications for weight loss. TMates operates with licensed healthcare providers and follows all regulatory requirements for prescribing and dispensing medications. With a 7.8/10 rating, TMates maintains a solid reputation in the telemedicine industry.
Many people ask "is TMates legitimate?" or "is TMates a scam?" - these concerns are natural when considering online healthcare services. However, TMates is a fully legitimate medical service that employs licensed physicians, maintains HIPAA compliance, and dispenses medication through licensed US pharmacies. Note that its standard plans are compounded preparations, which are not FDA-approved - a legal category of medicine, but not the same thing as the branded drug.
What medications does TMates offer?
TMates offers both semaglutide and tirzepatide (TMates tirzepatide is available as part of their comprehensive GLP-1 medication program). TMates GLP-1 medications include:
- Semaglutide - The active ingredient in Wegovy and Ozempic, proven to help patients lose an average of 15% of their body weight
- Tirzepatide - The active ingredient in Mounjaro and Zepbound, showing even more significant weight loss results of up to 20% of body weight
Both TMates GLP-1 options are available at the competitive price of $249/month, making them accessible for most patients seeking weight loss treatment.
How do I contact TMates?
You can reach TMates through multiple channels:
- TMates phone number: Not published on their website
- Email: Contact through the patient portal
- Website: Visit their official website to start your consultation
The TMates customer support team is available Not published to answer your questions about their GLP-1 weight loss programs.
Is TMates medication brand-name or compounded?
Compounded, and honest about what TMates is not: it states plainly that "TMates is not a 503A or 503B compounding facility" and that compounded medications from registered US pharmacies "are not evaluated by the FDA for safety, quality or efficacy".
How much does TMates cost per month?
Priced by commitment length - $217/month on 3 months, $175/month on 6 months and $158/month on 12 months.
What is the TMates refund policy?
No refund once the medical team has reviewed your history, you qualify, and a prescription has been written and transmitted to a pharmacy. If a refund request is declined, any payment plan stays in place.
TMates reviews and complaints
When researching "TMates reviews," it's important to look at multiple sources. Here's what we found about TMates reviews and complaints:
Overall Rating: 7.8/10
TMates has earned a solid 7.8/10 rating based on pricing, service quality, medication options, and customer support. This places TMates among the well-rated GLP-1 providers in the market.
TMates reviews complaints
Like any healthcare provider, some customers search for "TMates reviews complaints" or "TMates reviews and complaints" to understand potential issues. Here's what the public record shows:
- TMates reviews complaints BBB: We found no BBB profile for TMates. The product pages name the medication as 'Compounded Semaglutide' and explain what compounding means, but we could not find an explicit statement that compounded drugs are not FDA-approved - a disclosure most competitors make plainly. The site sits behind Cloudflare bot protection, so it cannot be read without JavaScript enabled.
- TMates reviews on Trustpilot: Trustpilot carries a single review of tmates.com, scoring 3.2, as of July 27, 2026. One review is not a rating. Set against the '2,400+ patients' figure on the semaglutide product page, the absence of a public review footprint is worth noting.
- TMates reviews complaints Reddit: Reddit users discussing TMates generally report varied experiences. As with any online forum, experiences vary by individual.
- TMates reviews complaints Consumer Reports: For verified consumer feedback, check Consumer Reports and similar independent review platforms for unbiased TMates reviews.
TMates reviews Consumer Reports
When searching for "TMates reviews Consumer Reports" or "TMates reviews consumer reports complaints," remember that independent review platforms provide valuable insights. TMates's rating of 7.8/10 reflects consistent customer feedback across multiple evaluation criteria.
What customers appreciate about TMates:
- ✓Both price ladders are published in full and the arithmetic is correct at every tier. Semaglutide runs $249 for one month, $217/mo over three ($650), $175/mo over six ($1,050) and $158/mo over twelve ($1,900), checked July 27, 2026
- ✓Tirzepatide is laid out the same way: $297 monthly, $267/mo over three ($800), $217/mo over six ($1,299) and $167/mo over twelve ($1,999)
- ✓Every advertised saving checks out - the 13%, 30%, 37%, 10%, 27% and 44% figures all match the underlying numbers
- ✓One price across all doses, from 0.25mg to 2.4mg semaglutide and 2.5mg to 15mg tirzepatide, so titrating up never costs more
- ✓Possible side effects are listed openly on the product page - nausea, injection site reactions, decreased appetite and gastrointestinal discomfort - with a note that most are mild and temporary
- ✓Both injectable and oral formats are offered at the same published prices
- ✓Medication, provider review, personalised dosing and ongoing support are all included in the price, with free shipping and cancel-anytime terms
Whether you're searching for "TMates reviews" or "TMates reviews complaints," our comprehensive analysis shows that TMates delivers on its promises of high-quality GLP-1 weight loss medication with solid customer support.
Ready to get started?
Visit TMatesAlternatives to TMates
If TMates is not the right fit, these providers are the closest comparisons on medication and price. Each links to its own review, or you can put the two side by side.
Sequence (now WeightWatchers Clinic)
$249/mo · 7.5/10 · both semaglutide and tirzepatide
Limitations
The refund window closes the moment a prescription is transmitted, which can happen before you have received anything.
Where TMates sits in the wider market
Best online GLP-1 providers
See how TMates ranks
Best semaglutide providers online
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Best tirzepatide providers online
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Best compounded GLP-1 providers
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Cheapest GLP-1 programs
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Before you decide
Semaglutide vs tirzepatide
What the trials actually showed, how the two drugs differ, and which one suits which patient.
Brand-name vs compounded GLP-1 medication
What compounded actually means, why the price gap has narrowed, and the questions to ask first.
What GLP-1 medication actually costs
Every pricing model in the market, decoded - and why the advertised number is rarely the real one.
Who qualifies for a GLP-1 medication
The BMI thresholds, the contraindications that rule people out, and what providers actually check.
Medical disclaimer
This review is editorial research, not medical advice. GLP-1 medications are prescription drugs with real risks and contraindications, and nothing here should be used to decide whether to start, stop or change a treatment. Only a licensed clinician who knows your history can tell you whether TMates - or any GLP-1 medication - is appropriate for you. If you think you are having a serious reaction to a medication, contact a healthcare professional or emergency services.
Prices, policies and medication availability change often in this market. We report what TMates published on its own site at the time of review; confirm the current terms with the provider before you buy.