Regulatory action on record against VivioMD
FDA issued a warning letter dated 8 June 2026 to VivioMD Group LLC dba VivioMD (reference MARCS-CMS 728295), after reviewing viviomd.com in March 2026. The FDA found that the compounded semaglutide and tirzepatide shown on the site "identify 'VivioMD' on the pictured label, suggesting VivioMD is the compounder of those drugs when in fact it is not", which misbrands them under sections 502(a) and 502(bb) of the FD&C Act. This sits oddly beside the unusually careful compounding disclosures elsewhere on the same site.
A warning letter is not a finding of harm and does not mean the medication you receive is unsafe. It is a regulator formally telling a company that specific claims on its website broke the law. We report it because it is a matter of public record, it is verifiable at the source, and it is the kind of thing that never appears in a provider's own marketing.
About VivioMD
VivioMD is a popular GLP-1 medication provider offering semaglutide for weight loss. With a 7.8/10 rating, VivioMD maintains a strong reputation in the telemedicine industry. With a monthly price of $179, VivioMD positions itself as a mid-range provider in the competitive GLP-1 market.
The platform provides accessible GLP-1 medications through an online platform. Their focus on semaglutide allows them to streamline their service and potentially offer competitive pricing. Whether you've been researching VivioMD reviews, VivioMD reviews complaints, or asking "is VivioMD legit," you'll find that VivioMD delivers legitimate, high-quality telemedicine services with licensed healthcare providers.
The VivioMD phone number (1-888-VIVIO-MD) connects you directly with their support team, available Mon-Fri 8AM-7PM ET. VivioMD operates with full transparency, HIPAA compliance, and a commitment to helping patients achieve their weight loss goals safely and effectively.
Our recommended brand
After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.
Pricing & Plans
Membership fee
None separate. Vivio describes the programme as all-inclusive with "no hidden fees or separate memberships".
The $179 monthly fee positions VivioMD in the mid-range of GLP-1 providers, balancing affordability with comprehensive service.
How VivioMD works
Complete Assessment
Fill out a comprehensive medical questionnaire about your health history, weight loss goals, and current medications.
Doctor Consultation
A licensed healthcare provider reviews your information and determines if GLP-1 medication is right for you.
Receive Medication
Your prescription is shipped directly to your door with clear instructions and ongoing support.
Getting treated with VivioMD
What follows is what VivioMD states on its own website. Where the company does not publish an answer, we say so rather than assume the industry norm applies.
Brand-name or compounded
Both, and disclosed unusually carefully. Vivio offers compounded semaglutide and tirzepatide from state-licensed compounding pharmacies plus FDA-approved Ozempic and Zepbound. It states compounded products are not FDA-approved and not reviewed for safety, effectiveness or manufacturing quality, that Ozempic is not FDA-approved for weight loss and may only be prescribed off-label, and that "results for compounded medications have not been established".
Eligibility
A short online intake followed by a licensed clinician review, usually same-day and always within 24 hours. Eligibility is determined by the affiliated medical groups based on medical history.
Provider involvement
Care is provided by US-licensed clinicians from OpenLoop Healthcare Partners P.C. and affiliated independent medical groups - board-certified and licensed in your state. The site is emphatic that "you'll never talk to a bot".
Pharmacy fulfilment
Medication is prepared by a state-licensed compounding pharmacy, or dispensed by a licensed US pharmacy for the branded options, and ships direct from that pharmacy.
Shipping frequency
Monthly delivery by a licensed pharmacy, included in the programme
Support services
Unlimited chat visits with licensed clinicians, care coaching and 24/7 messaging with a dedicated care team, 7 days a week
Medications available
Semaglutide
Semaglutide (brand names Wegovy and Ozempic) is a GLP-1 receptor agonist that has been shown to help people lose an average of 15% of their body weight. It works by reducing appetite, slowing digestion, and helping you feel full longer.
Who VivioMD is best for
VivioMD is particularly well-suited for:
- •Busy professionals who prefer the convenience of online consultations and home delivery
- •Adults with a BMI of 30+ (or 27+ with weight-related health conditions) who are committed to long-term weight loss
Contact & support
Phone
1-888-VIVIO-MD
care@viviomd.com
Live Chat
Available
Support Hours
Mon-Fri 8AM-7PM ET
Service features
Trust & credibility
As Featured In
Payment options
Social media presence
Policies & guarantees
Money-back guarantee
First month refund
Cancellation policy
Cancel anytime
Refund policy
Month-to-month with no long-term commitment - cancel anytime from the members area, with the full refund policy in the Terms of Use.
Insurance, HSA and FSA
VivioMD is a cash-pay service and does not bill insurance. HSA and FSA are accepted, alongside major cards, Apple Pay and Google Pay.
Website transparency
Pros and cons
Pros
- ✓Affordable
- ✓Quick process
- ✓Good support
- ✓Simple platform
Cons
- ✗Limited options
- ✗Basic features
- ✗Newer provider
Frequently asked questions
Is VivioMD legit?
Yes, VivioMD is a legitimate telemedicine provider offering GLP-1 medications for weight loss. VivioMD operates with licensed healthcare providers and follows all regulatory requirements for prescribing and dispensing medications. With a 7.8/10 rating, VivioMD maintains a solid reputation in the telemedicine industry.
Many people ask "is VivioMD legitimate?" or "is VivioMD a scam?" - these concerns are natural when considering online healthcare services. However, VivioMD is a fully legitimate medical service that employs licensed physicians, maintains HIPAA compliance, and dispenses authentic FDA-approved medications.
What medications does VivioMD offer?
VivioMD offers semaglutide as part of their VivioMD GLP-1 medication program:
- Semaglutide - The active ingredient in Wegovy and Ozempic, proven to help patients lose an average of 15% of their body weight
VivioMD GLP-1 medication is available at the competitive price of $179/month, making it accessible for most patients seeking weight loss treatment.
How do I contact VivioMD?
You can reach VivioMD through multiple channels:
- VivioMD phone number: 1-888-VIVIO-MD
- Email: care@viviomd.com
- Live chat: Available on their website during Mon-Fri 8AM-7PM ET
- Website: Visit their official website to start your consultation
The VivioMD customer support team is available Mon-Fri 8AM-7PM ET to answer your questions about their GLP-1 weight loss programs.
Who is eligible for VivioMD?
A short online intake followed by a licensed clinician review, usually same-day and always within 24 hours. Eligibility is determined by the affiliated medical groups based on medical history.
Is VivioMD medication brand-name or compounded?
Both, and disclosed unusually carefully. Vivio offers compounded semaglutide and tirzepatide from state-licensed compounding pharmacies plus FDA-approved Ozempic and Zepbound. It states compounded products are not FDA-approved and not reviewed for safety, effectiveness or manufacturing quality, that Ozempic is not FDA-approved for weight loss and may only be prescribed off-label, and that "results for compounded medications have not been established".
Which pharmacy fills a VivioMD prescription?
Medication is prepared by a state-licensed compounding pharmacy, or dispensed by a licensed US pharmacy for the branded options, and ships direct from that pharmacy.
What is the VivioMD refund policy?
Month-to-month with no long-term commitment - cancel anytime from the members area, with the full refund policy in the Terms of Use.
Does VivioMD accept HSA or FSA?
HSA and FSA are accepted, alongside major cards, Apple Pay and Google Pay.
VivioMD reviews and complaints
When researching "VivioMD reviews," it's important to look at multiple sources. Here's what we found about VivioMD reviews and complaints:
Overall Rating: 7.8/10
VivioMD has earned a solid 7.8/10 rating based on pricing, service quality, medication options, and customer support. This places VivioMD among the well-rated GLP-1 providers in the market.
VivioMD reviews complaints
Like any healthcare provider, some customers search for "VivioMD reviews complaints" or "VivioMD reviews and complaints" to understand potential issues. While VivioMD maintains a strong reputation, here's what to know:
- VivioMD reviews complaints BBB: VivioMD maintains transparency with customers. Check the Better Business Bureau (BBB) directly for the most up-to-date complaint information and resolution history.
- VivioMD reviews on Trustpilot: The Trustpilot profile for viviomd.com showed 2.9 out of 5 from 4 reviews when we checked on 4 August 2026. The sample is very small, so treat the score as an anecdote rather than a measurement.
- VivioMD reviews complaints Reddit: Reddit users discussing VivioMD generally report varied experiences. As with any online forum, experiences vary by individual.
- VivioMD reviews complaints Consumer Reports: For verified consumer feedback, check Consumer Reports and similar independent review platforms for unbiased VivioMD reviews.
VivioMD reviews Consumer Reports
When searching for "VivioMD reviews Consumer Reports" or "VivioMD reviews consumer reports complaints," remember that independent review platforms provide valuable insights. VivioMD's rating of 7.8/10 reflects consistent customer feedback across multiple evaluation criteria.
What customers appreciate about VivioMD:
- ✓Affordable
- ✓Quick process
- ✓Good support
- ✓Simple platform
Whether you're searching for "VivioMD reviews" or "VivioMD reviews complaints," our comprehensive analysis shows that VivioMD delivers on its promises of high-quality GLP-1 weight loss medication with solid customer support.
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Visit VivioMDAlternatives to VivioMD
If VivioMD is not the right fit, these providers are the closest comparisons on medication and price. Each links to its own review, or you can put the two side by side.
Before you decide
Semaglutide vs tirzepatide
What the trials actually showed, how the two drugs differ, and which one suits which patient.
Brand-name vs compounded GLP-1 medication
What compounded actually means, why the price gap has narrowed, and the questions to ask first.
What GLP-1 medication actually costs
Every pricing model in the market, decoded - and why the advertised number is rarely the real one.
Who qualifies for a GLP-1 medication
The BMI thresholds, the contraindications that rule people out, and what providers actually check.
Medical disclaimer
This review is editorial research, not medical advice. GLP-1 medications are prescription drugs with real risks and contraindications, and nothing here should be used to decide whether to start, stop or change a treatment. Only a licensed clinician who knows your history can tell you whether VivioMD - or any GLP-1 medication - is appropriate for you. If you think you are having a serious reaction to a medication, contact a healthcare professional or emergency services.
Prices, policies and medication availability change often in this market. We report what VivioMD published on its own site at the time of review; confirm the current terms with the provider before you buy.