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Hello Alpha vs Refills

Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey

Hello Alpha vs Refills: Overview

Choosing between Hello Alpha and Refills for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.

Hello Alpha offers both semaglutide and tirzepatide at $79/month with a rating of 8.3/10. Refills also provides both semaglutide and tirzepatide at $150/month with a 7.8/10 rating.

The price difference of $71/month is significant - Hello Alpha is the more budget-friendly option, while Refills positions itself as a premium service.

Our recommended brand

After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.

Visit CoreAge Rx →Read full review

At a glance

Price Difference

$71/mo

Rating Difference

0.5

Winner

Hello Alpha

Best For

Budget

Hello Alpha

View full Hello Alpha review →

Rating

8.3/10Better

Monthly Price

$79Cheaper

Medications

semaglutidetirzepatideorforglipronmetforminbupropion

Pros

✓States explicitly that it only prescribes FDA-approved medications, so nothing here is compounded
✓The weight loss programme is $79/month, with general membership from $29/month (checked July 28, 2026)
✓It works with your insurance to find the lowest-cost medication rather than defaulting to cash-pay
✓Offers a genuine range of GLP-1 options including semaglutide, tirzepatide and the newer oral orforglipron (Foundayo), plus metformin and bupropion where appropriate
✓24/7 messaging with your provider and appointment-free online visits
✓You keep the same dedicated provider throughout rather than seeing whoever is available
✓Medications ship free if prescribed
✓Named, board-certified medical team with specialised training in women's health

Cons

✗The $79/month programme fee is separate from medication cost, so your total depends on what insurance covers
✗Women's health is the explicit focus, so it is not the right fit for men
✗General membership at $29/month and the $79 weight loss programme are different things - check which you are signing up for
✗No published phone number; contact runs through the platform
✗GLP-1 medications are not suitable for anyone with a personal or family history of medullary thyroid carcinoma or MEN 2, or during pregnancy

Choose Hello Alpha

Refills

View full Refills review →

Rating

7.8/10

Monthly Price

$150

Medications

semaglutidetirzepatide

Pros

✓The largest verifiable review base of any provider in this batch: the Trustpilot profile for refills.com showed a 4-star TrustScore from roughly 1,244 reviews when we checked
✓No membership or app fees, stated as a headline promise: "Never Pay for Monthly Memberships or App Fees"
✓All dosages cost the same - "We don't charge you based on dosage changes" - which removes the titration price trap that catches most compounded GLP-1 patients
✓Both a GLP-1 (semaglutide-class) and a GIP + GLP-1 (tirzepatide-class) injectable are offered
✓A published phone number, 888-458-5061, and support@refills.com, with 24/7 health-concierge support advertised
✓Free and discreet shipping on every order
✓Unusually candid disclaimers: it states plainly that compounded drug products are not approved or evaluated by the FDA, and that Refills Health is not a medical services provider but a technology platform
✓It names its clinical partners - Beluga Health, Bask Health and Wasef Health - rather than referring vaguely to "our providers"
✓Certificates of Analysis are available on request for any batch
✓LegitScript certification is displayed

Cons

✗Pricing is quoted per day, not per month. "GLP-1s from $5/day" reads as cheap but is $150 a month, and the site never states a monthly figure
✗Refills is a technology platform, not a medical provider. It does not manufacture or dispense medication and does not employ the clinicians who prescribe
✗All prescription sales are final. State and federal rules do not allow returns of dispensed prescription medication, and once your card is charged and the package is handed to the carrier there is no refund
✗Returns are only accepted on unopened, non-prescription items within 30 days, and you pay the return shipping
✗It does not ship refrigerated products, which the returns page presents as a benefit ("your product will not be affected by increased transit time") but which is worth understanding before you order
✗The medication is compounded, so it has not been evaluated by the FDA for safety, quality or efficacy
✗Available across the US but explicitly not in the District of Columbia
✗Before/after testimonials headline losses of 40 to 120 pounds. The disclaimer that results are not typical is present but far less prominent than the numbers

Feature-by-feature comparison

Feature	Hello Alpha	Refills
Monthly Price	$79	$150
Rating	8.3/10	7.8/10
Medications	semaglutide, tirzepatide, orforglipron, metformin, bupropion	semaglutide, tirzepatide
Insurance Accepted	Yes	No
Support Hours	24/7 messaging with your provider	Company advertises free 24/7 support from a health concierge
Live Chat	Available	No
Free Shipping	Yes	Yes
Shipping Speed	Medications ship free to your door, if prescribed	Free shipping; non-refrigerated products shipped via USPS, FedEx or UPS
Mobile App	No	No
Dedicated Coach	Included	Not included
Follow-up Frequency	Ongoing care with a consistent dedicated provider, 24/7 messaging	Providers reassess and adjust dose, titration pace or treatment on request
Money-back Guarantee	None published	None. All prescription sales are final once dispatched
Cancellation Policy	Membership based; terms not published	You can log in and cancel your subscription, change your address or change your payment method any time before the order is sent to the pharmacy

Which should you choose?

Choose Hello Alpha if you:

→Want to save $71/month with a more affordable option
→Prefer a higher-rated service (8.3/10 vs 7.8/10)
→Want more medication options to choose from
→Need insurance coverage for your treatment
→Want personalized coaching support included
→Value: states explicitly that it only prescribes fda-approved medications, so nothing here is compounded

Get started with Hello Alpha

Choose Refills if you:

→Value: the largest verifiable review base of any provider in this batch: the trustpilot profile for refills.com showed a 4-star trustscore from roughly 1,244 reviews when we checked

Get started with Refills

Website previews

Hello Alpha

Hello Alpha website

Refills

Refills website

Our recommendation

Hello Alpha comes out ahead with a higher rating of 8.3/10. It also provides multiple medication options including both semaglutide and tirzepatide.

Get started with Hello Alpha

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