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Call-On-Doc vs Refills

Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey

Call-On-Doc vs Refills: Overview

Choosing between Call-On-Doc and Refills for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.

Call-On-Doc offers both semaglutide and tirzepatide at $250/month with a rating of 7.9/10. Refills also provides both semaglutide and tirzepatide at $150/month with a 7.8/10 rating.

The price difference of $100/month is significant - Refills is the more budget-friendly option, while Call-On-Doc positions itself as a premium service.

Our recommended brand

After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.

Visit CoreAge Rx →Read full review

At a glance

Price Difference

$100/mo

Rating Difference

0.1

Winner

Call-On-Doc

Best For

Quality

Call-On-Doc

View full Call-On-Doc review →

Rating

7.9/10Better

Monthly Price

$250

Medications

semaglutidetirzepatideliraglutide

Pros

✓A published, all-in price for the compounded semaglutide programme: $250.00 with home delivery included
✓Brand-name options are listed alongside compounded ones - Ozempic, Mounjaro, Saxenda, Wegovy, Zepbound and Contrave all appear in the medication catalogue
✓A published phone number, (214) 466-6618, plus email and text support - more contactable than most telehealth weight-loss services
✓Coverage across all 50 states plus the District of Columbia
✓Long service hours: Monday to Friday 5am to midnight CT, weekends 6am to 1am CT
✓No appointment needed - visits happen online when you start them
✓A "Subscribe & Save" programme brings general visits down to $12, useful if you use the service for more than weight loss
✓An RX Savings Card is offered to reduce prescription costs
✓Every programme includes a licensed provider visit that reviews your history and confirms the medication and dose

Cons

✗The $250 compounded semaglutide price is presented on the medication page, but the weight-loss programme pages do not carry a comparable published price for every option
✗Compounded medication is not FDA-approved and has not been reviewed by the FDA for safety, quality or efficacy
✗No refund or cancellation policy is published on the weight-loss pages
✗Insurance is not addressed on the weight-loss pages - this reads as a cash-pay service
✗Patient testimonials are duplicated verbatim across the page, which undermines their value as evidence
✗It is a broad urgent-care telehealth service first and a weight-loss provider second, so there is no dedicated coaching or nutrition programme
✗HSA/FSA acceptance is not stated

Choose Call-On-Doc

Refills

View full Refills review →

Rating

7.8/10

Monthly Price

$150Cheaper

Medications

semaglutidetirzepatide

Pros

✓The largest verifiable review base of any provider in this batch: the Trustpilot profile for refills.com showed a 4-star TrustScore from roughly 1,244 reviews when we checked
✓No membership or app fees, stated as a headline promise: "Never Pay for Monthly Memberships or App Fees"
✓All dosages cost the same - "We don't charge you based on dosage changes" - which removes the titration price trap that catches most compounded GLP-1 patients
✓Both a GLP-1 (semaglutide-class) and a GIP + GLP-1 (tirzepatide-class) injectable are offered
✓A published phone number, 888-458-5061, and support@refills.com, with 24/7 health-concierge support advertised
✓Free and discreet shipping on every order
✓Unusually candid disclaimers: it states plainly that compounded drug products are not approved or evaluated by the FDA, and that Refills Health is not a medical services provider but a technology platform
✓It names its clinical partners - Beluga Health, Bask Health and Wasef Health - rather than referring vaguely to "our providers"
✓Certificates of Analysis are available on request for any batch
✓LegitScript certification is displayed

Cons

✗Pricing is quoted per day, not per month. "GLP-1s from $5/day" reads as cheap but is $150 a month, and the site never states a monthly figure
✗Refills is a technology platform, not a medical provider. It does not manufacture or dispense medication and does not employ the clinicians who prescribe
✗All prescription sales are final. State and federal rules do not allow returns of dispensed prescription medication, and once your card is charged and the package is handed to the carrier there is no refund
✗Returns are only accepted on unopened, non-prescription items within 30 days, and you pay the return shipping
✗It does not ship refrigerated products, which the returns page presents as a benefit ("your product will not be affected by increased transit time") but which is worth understanding before you order
✗The medication is compounded, so it has not been evaluated by the FDA for safety, quality or efficacy
✗Available across the US but explicitly not in the District of Columbia
✗Before/after testimonials headline losses of 40 to 120 pounds. The disclaimer that results are not typical is present but far less prominent than the numbers

Feature-by-feature comparison

Feature	Call-On-Doc	Refills
Monthly Price	$250	$150
Rating	7.9/10	7.8/10
Medications	semaglutide, tirzepatide, liraglutide	semaglutide, tirzepatide
Insurance Accepted	No	No
Support Hours	Mon-Fri 5am to midnight CT; weekends 6am to 1am CT	Company advertises free 24/7 support from a health concierge
Live Chat	No	No
Free Shipping	Yes	Yes
Shipping Speed	Home delivery included in the $250 compounded semaglutide price	Free shipping; non-refrigerated products shipped via USPS, FedEx or UPS
Mobile App	No	No
Dedicated Coach	Not included	Not included
Follow-up Frequency	Provider reviews at each visit; no fixed schedule published	Providers reassess and adjust dose, titration pace or treatment on request
Money-back Guarantee	None published	None. All prescription sales are final once dispatched
Cancellation Policy	Not published on the weight-loss pages	You can log in and cancel your subscription, change your address or change your payment method any time before the order is sent to the pharmacy

Which should you choose?

Choose Call-On-Doc if you:

→Prefer a higher-rated service (7.9/10 vs 7.8/10)
→Want more medication options to choose from
→Value: a published, all-in price for the compounded semaglutide programme: $250.00 with home delivery included

Get started with Call-On-Doc

Choose Refills if you:

→Want to save $100/month with a more affordable option
→Value: the largest verifiable review base of any provider in this batch: the trustpilot profile for refills.com showed a 4-star trustscore from roughly 1,244 reviews when we checked

Get started with Refills

Website previews

Call-On-Doc

Call-On-Doc website

Refills

Refills website

Our recommendation

Call-On-Doc comes out ahead with a higher rating of 7.9/10. It also provides multiple medication options including both semaglutide and tirzepatide.

Get started with Call-On-Doc

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