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Heally vs Citizen Meds

Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey

Heally vs Citizen Meds: Overview

Choosing between Heally and Citizen Meds for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.

Heally offers both semaglutide and tirzepatide at $149/month with a rating of 8.5/10. Citizen Meds also provides both semaglutide and tirzepatide at $125/month with a 7/10 rating.

With only a $24/month price difference, your choice will likely come down to features, support quality, and medication options.

Our recommended brand

After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.

Visit CoreAge Rx →Read full review

At a glance

Price Difference

$24/mo

Rating Difference

1.5

Winner

Heally

Best For

Quality

Heally

View full Heally review →

Rating

8.5/10Better

Monthly Price

$149

Medications

semaglutidetirzepatideoral semaglutide

Pros

✓Prescribes FDA-approved brand-name semaglutide rather than a compounded copy, which puts it in a small minority of the telehealth providers on this site
✓No membership and no subscription: "You only pay when you need to order your next medication refill", and you can delay a refill without losing access
✓Published entry pricing of $149/month for the oral semaglutide programme, with self-pay from $200 depending on dose for the injection
✓A 15-minute telehealth consultation with a board-certified physician, not an asynchronous form that a clinician rubber-stamps
✓Individual physicians are named on the site with their specialty and medical school, which most competitors do not do
✓LegitScript-certified, and states 250,000+ patients served across all 50 states
✓Publishes clear eligibility criteria: BMI 30+, or BMI 27+ with a weight-related condition such as high blood pressure or high cholesterol
✓Names the medullary thyroid carcinoma contraindication in its own patient-facing copy instead of burying it
✓Explicit transfer pathway if you are already on a GLP-1 elsewhere - your dose is reviewed and continued rather than restarted
✓Delivery quoted at 24-48 hours after prescription approval, in temperature-controlled packaging

Cons

✗The site advertises "a 4.8 average for Heally reviews", but the public Trustpilot profile for getheally.com showed a 4-star rating from roughly 37 reviews when we checked, and Trustpilot's own category listing showed a lower TrustScore again. The advertised figure is not the one you can verify
✗Pricing is a starting point rather than a fixed rate - "self pay options starts at $200 depending on dose" means your cost rises as you titrate
✗No phone number is published; support runs through careteam@getheally.com
✗Heally is a platform connecting patients to independent providers, so continuity depends on which physician you draw
✗Insurance is not billed directly - coverage is something to "ask about at your free consultation" rather than a service Heally operates
✗The catalogue spans weight loss, hormones, NAD+ and lab testing, so the weight-loss programme is one line among many rather than the whole company

Citizen Meds

View full Citizen Meds review →

Rating

7/10

Monthly Price

$125Cheaper

Medications

semaglutidetirzepatide

Pros

✓The full dose-by-dose price ladder is published before purchase: semaglutide 0.25 mg (4 injections) $125, 0.5 mg $245, 1.0 mg $295, 1.7 mg + 2.4 mg $345, 2.5 mg $395
✓No subscription is necessary - you can buy a single month without enrolling in anything recurring
✓HSA and FSA cards are accepted
✓Physician access is included in the product price
✓Ships 2-day or overnight, and the product does not require refrigeration in transit
✓A clear, published eligibility floor: a minimum BMI of 27 is required to order
✓If a physician does not approve your order, it is refunded instantly
✓A physician may contact you within 24 hours of purchase if more information is needed

Cons

✗A blanket no-refund policy on everything else: "Our medications are ordered specifically per patient and therefore cannot be refunded. We have a 'no refund policy'"
✗Subscription patients are automatically escalated to a higher dose every month unless they email support to opt out - and the price rises with the dose. The burden is on you to stop it
✗The escalating price ladder means the $125 headline is a first-month figure only. By month five you are at $395
✗You have 48 hours from delivery to inspect the package and report any problem, which is a short window if you are travelling
✗Insurance is not accepted at all
✗HSA/FSA support is minimal - only a plain purchase receipt is provided, with no codes, forms or physician notes if your administrator asks for them
✗The medication is compounded and therefore not FDA-approved
✗No phone number is published - contact is info@citizenmeds.com only
✗The website itself is thin: the product catalogue carries far more detail than the company does

Choose Citizen Meds

Feature-by-feature comparison

Feature	Heally	Citizen Meds
Monthly Price	$149	$125
Rating	8.5/10	7/10
Medications	semaglutide, tirzepatide, oral semaglutide	semaglutide, tirzepatide
Insurance Accepted	No	No
Support Hours	Not published	Not published
Live Chat	No	No
Free Shipping	Yes	No
Shipping Speed	24-48 hours after prescription approval, temperature-controlled packaging	2-day or overnight shipping; no refrigeration needed in transit
Mobile App	No	No
Dedicated Coach	Not included	Not included
Follow-up Frequency	Follow-up consultations available online; no fixed schedule published	Physician may contact you within 24 hours of purchase if more information is needed
Money-back Guarantee	None published	Orders not approved by the physician are instantly refunded; otherwise no refunds
Cancellation Policy	No subscription to cancel - you order refills only when you want them	Subscriptions auto-escalate dose and price monthly unless you email info@citizenmeds.com to request otherwise

Which should you choose?

Choose Heally if you:

→Prefer a higher-rated service (8.5/10 vs 7/10)
→Want more medication options to choose from
→Value: prescribes fda-approved brand-name semaglutide rather than a compounded copy, which puts it in a small minority of the telehealth providers on this site

Get started with Heally

Choose Citizen Meds if you:

→Want to save $24/month with a more affordable option
→Value: the full dose-by-dose price ladder is published before purchase: semaglutide 0.25 mg (4 injections) $125, 0.5 mg $245, 1.0 mg $295, 1.7 mg + 2.4 mg $345, 2.5 mg $395

Get started with Citizen Meds

Website previews

Heally

Heally website

Citizen Meds

Citizen Meds website

Our recommendation

Heally comes out ahead with a higher rating of 8.5/10. It also provides multiple medication options including both semaglutide and tirzepatide.

Get started with Heally

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