← All providers

Heally vs Refills

Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey

Heally vs Refills: Overview

Choosing between Heally and Refills for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.

Heally offers both semaglutide and tirzepatide at $149/month with a rating of 8.5/10. Refills also provides both semaglutide and tirzepatide at $150/month with a 7.8/10 rating.

With only a $1/month price difference, your choice will likely come down to features, support quality, and medication options.

Our recommended brand

After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.

Visit CoreAge Rx →Read full review

At a glance

Price Difference

$1/mo

Rating Difference

0.7

Winner

Heally

Best For

Budget

Heally

View full Heally review →

Rating

8.5/10Better

Monthly Price

$149Cheaper

Medications

semaglutidetirzepatideoral semaglutide

Pros

✓Prescribes FDA-approved brand-name semaglutide rather than a compounded copy, which puts it in a small minority of the telehealth providers on this site
✓No membership and no subscription: "You only pay when you need to order your next medication refill", and you can delay a refill without losing access
✓Published entry pricing of $149/month for the oral semaglutide programme, with self-pay from $200 depending on dose for the injection
✓A 15-minute telehealth consultation with a board-certified physician, not an asynchronous form that a clinician rubber-stamps
✓Individual physicians are named on the site with their specialty and medical school, which most competitors do not do
✓LegitScript-certified, and states 250,000+ patients served across all 50 states
✓Publishes clear eligibility criteria: BMI 30+, or BMI 27+ with a weight-related condition such as high blood pressure or high cholesterol
✓Names the medullary thyroid carcinoma contraindication in its own patient-facing copy instead of burying it
✓Explicit transfer pathway if you are already on a GLP-1 elsewhere - your dose is reviewed and continued rather than restarted
✓Delivery quoted at 24-48 hours after prescription approval, in temperature-controlled packaging

Cons

✗The site advertises "a 4.8 average for Heally reviews", but the public Trustpilot profile for getheally.com showed a 4-star rating from roughly 37 reviews when we checked, and Trustpilot's own category listing showed a lower TrustScore again. The advertised figure is not the one you can verify
✗Pricing is a starting point rather than a fixed rate - "self pay options starts at $200 depending on dose" means your cost rises as you titrate
✗No phone number is published; support runs through careteam@getheally.com
✗Heally is a platform connecting patients to independent providers, so continuity depends on which physician you draw
✗Insurance is not billed directly - coverage is something to "ask about at your free consultation" rather than a service Heally operates
✗The catalogue spans weight loss, hormones, NAD+ and lab testing, so the weight-loss programme is one line among many rather than the whole company

Refills

View full Refills review →

Rating

7.8/10

Monthly Price

$150

Medications

semaglutidetirzepatide

Pros

✓The largest verifiable review base of any provider in this batch: the Trustpilot profile for refills.com showed a 4-star TrustScore from roughly 1,244 reviews when we checked
✓No membership or app fees, stated as a headline promise: "Never Pay for Monthly Memberships or App Fees"
✓All dosages cost the same - "We don't charge you based on dosage changes" - which removes the titration price trap that catches most compounded GLP-1 patients
✓Both a GLP-1 (semaglutide-class) and a GIP + GLP-1 (tirzepatide-class) injectable are offered
✓A published phone number, 888-458-5061, and support@refills.com, with 24/7 health-concierge support advertised
✓Free and discreet shipping on every order
✓Unusually candid disclaimers: it states plainly that compounded drug products are not approved or evaluated by the FDA, and that Refills Health is not a medical services provider but a technology platform
✓It names its clinical partners - Beluga Health, Bask Health and Wasef Health - rather than referring vaguely to "our providers"
✓Certificates of Analysis are available on request for any batch
✓LegitScript certification is displayed

Cons

✗Pricing is quoted per day, not per month. "GLP-1s from $5/day" reads as cheap but is $150 a month, and the site never states a monthly figure
✗Refills is a technology platform, not a medical provider. It does not manufacture or dispense medication and does not employ the clinicians who prescribe
✗All prescription sales are final. State and federal rules do not allow returns of dispensed prescription medication, and once your card is charged and the package is handed to the carrier there is no refund
✗Returns are only accepted on unopened, non-prescription items within 30 days, and you pay the return shipping
✗It does not ship refrigerated products, which the returns page presents as a benefit ("your product will not be affected by increased transit time") but which is worth understanding before you order
✗The medication is compounded, so it has not been evaluated by the FDA for safety, quality or efficacy
✗Available across the US but explicitly not in the District of Columbia
✗Before/after testimonials headline losses of 40 to 120 pounds. The disclaimer that results are not typical is present but far less prominent than the numbers

Feature-by-feature comparison

Feature	Heally	Refills
Monthly Price	$149	$150
Rating	8.5/10	7.8/10
Medications	semaglutide, tirzepatide, oral semaglutide	semaglutide, tirzepatide
Insurance Accepted	No	No
Support Hours	Not published	Company advertises free 24/7 support from a health concierge
Live Chat	No	No
Free Shipping	Yes	Yes
Shipping Speed	24-48 hours after prescription approval, temperature-controlled packaging	Free shipping; non-refrigerated products shipped via USPS, FedEx or UPS
Mobile App	No	No
Dedicated Coach	Not included	Not included
Follow-up Frequency	Follow-up consultations available online; no fixed schedule published	Providers reassess and adjust dose, titration pace or treatment on request
Money-back Guarantee	None published	None. All prescription sales are final once dispatched
Cancellation Policy	No subscription to cancel - you order refills only when you want them	You can log in and cancel your subscription, change your address or change your payment method any time before the order is sent to the pharmacy

Which should you choose?

Choose Heally if you:

→Want to save $1/month with a more affordable option
→Prefer a higher-rated service (8.5/10 vs 7.8/10)
→Want more medication options to choose from
→Value: prescribes fda-approved brand-name semaglutide rather than a compounded copy, which puts it in a small minority of the telehealth providers on this site

Get started with Heally

Choose Refills if you:

→Value: the largest verifiable review base of any provider in this batch: the trustpilot profile for refills.com showed a 4-star trustscore from roughly 1,244 reviews when we checked

Get started with Refills

Website previews

Heally

Heally website

Refills

Refills website

Our recommendation

Heally comes out ahead with a higher rating of 8.5/10. It also provides multiple medication options including both semaglutide and tirzepatide.

Get started with Heally

Related comparisons

Heally vs CoreAge Rx

Heally vs Zepbound

Heally vs Mounjaro

Heally vs Wegovy Pill

Heally vs Foundayo

Heally vs Wegovy

Heally vs NovoCare Pharmacy

Heally vs Ozempic

Heally vs Form Health

Heally vs Henry Meds

Heally vs Sesame Care

Heally vs FuturHealth

Heally vs Circle Medical

Heally vs Ro

Heally vs Midi Health

Heally vs Noom Med

Heally vs Precision Telemed

Heally vs Hims

Heally vs Calibrate

Heally vs PlushCare

Compare other providers

Compare GLP-1 Brands

First Brand

vs

Second Brand