Health Source Online vs Refills
Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey
Health Source Online vs Refills: Overview
Choosing between Health Source Online and Refills for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.
Health Source Online offers both semaglutide and tirzepatide at $299/month with a rating of 7.4/10. Refills also provides both semaglutide and tirzepatide at $150/month with a 7.8/10 rating.
The price difference of $149/month is significant - Refills is the more budget-friendly option, while Health Source Online positions itself as a premium service.
Our recommended brand
After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.
At a glance
Price Difference
$149/mo
Rating Difference
0.4
Winner
Refills
Best For
Budget
Health Source Online
View full Health Source Online review →Rating
7.4/10
Monthly Price
$299
Medications
semaglutidetirzepatideliraglutide
Pros
- ✓Programme prices are published per four-week cycle rather than hidden behind an intake: semaglutide from $299, and a range of other programmes from $179 to $600
- ✓Programmes cover medication, supplies and 24/7 access to your care team through a HIPAA-compliant platform
- ✓The partner pharmacy is described as a US-based, FDA 503A licensed facility
- ✓Same-day telehealth consultation with a board-certified physician after you complete the questionnaire
- ✓Delivery quoted at 3-5 business days with tracking supplied
- ✓An automatic refund mechanism that most competitors do not offer: "Subscription recurring payment auto-refund if monthly reassessment is not filled" - if you do not complete the monthly review, you are not charged for medication you were never reassessed for
- ✓BMI and progress tracking are built into the programme
- ✓A broad catalogue including liraglutide, which relatively few telehealth providers offer
Cons
- ✗The liraglutide programme does not include the medication. The page states outright: "The cost of Liraglutide medication is not included in this program" - the price buys the telehealth wrapper only, and the pharmacy negotiates the drug cost with your insurer separately
- ✗The same liraglutide page calls liraglutide "FDA-approved" while the pharmacy fulfilling it is described as a compounding pharmacy, which muddles what you are actually buying
- ✗Prices are quoted "from" a figure every four weeks, and four-weekly billing means 13 payments a year rather than 12
- ✗The dispensing pharmacy is not named
- ✗No phone number is published
- ✗No insurance billing, and HSA/FSA acceptance is not stated
- ✗The site markets a very wide catalogue of programmes, which makes it hard to tell how much clinical attention each one gets
Refills
View full Refills review →Rating
7.8/10Better
Monthly Price
$150Cheaper
Medications
semaglutidetirzepatide
Pros
- ✓The largest verifiable review base of any provider in this batch: the Trustpilot profile for refills.com showed a 4-star TrustScore from roughly 1,244 reviews when we checked
- ✓No membership or app fees, stated as a headline promise: "Never Pay for Monthly Memberships or App Fees"
- ✓All dosages cost the same - "We don't charge you based on dosage changes" - which removes the titration price trap that catches most compounded GLP-1 patients
- ✓Both a GLP-1 (semaglutide-class) and a GIP + GLP-1 (tirzepatide-class) injectable are offered
- ✓A published phone number, 888-458-5061, and support@refills.com, with 24/7 health-concierge support advertised
- ✓Free and discreet shipping on every order
- ✓Unusually candid disclaimers: it states plainly that compounded drug products are not approved or evaluated by the FDA, and that Refills Health is not a medical services provider but a technology platform
- ✓It names its clinical partners - Beluga Health, Bask Health and Wasef Health - rather than referring vaguely to "our providers"
- ✓Certificates of Analysis are available on request for any batch
- ✓LegitScript certification is displayed
Cons
- ✗Pricing is quoted per day, not per month. "GLP-1s from $5/day" reads as cheap but is $150 a month, and the site never states a monthly figure
- ✗Refills is a technology platform, not a medical provider. It does not manufacture or dispense medication and does not employ the clinicians who prescribe
- ✗All prescription sales are final. State and federal rules do not allow returns of dispensed prescription medication, and once your card is charged and the package is handed to the carrier there is no refund
- ✗Returns are only accepted on unopened, non-prescription items within 30 days, and you pay the return shipping
- ✗It does not ship refrigerated products, which the returns page presents as a benefit ("your product will not be affected by increased transit time") but which is worth understanding before you order
- ✗The medication is compounded, so it has not been evaluated by the FDA for safety, quality or efficacy
- ✗Available across the US but explicitly not in the District of Columbia
- ✗Before/after testimonials headline losses of 40 to 120 pounds. The disclaimer that results are not typical is present but far less prominent than the numbers
Feature-by-feature comparison
| Feature | Health Source Online | Refills |
|---|---|---|
| Monthly Price | $299 | $150 |
| Rating | 7.4/10 | 7.8/10 |
| Medications | semaglutide, tirzepatide, liraglutide | semaglutide, tirzepatide |
| Insurance Accepted | No | No |
| Support Hours | Company advertises 24/7 chat with a board-certified physician or customer service | Company advertises free 24/7 support from a health concierge |
| Live Chat | Available | No |
| Free Shipping | Yes | Yes |
| Shipping Speed | 3-5 business days with tracking; next-day delivery cited on the semaglutide programme | Free shipping; non-refrigerated products shipped via USPS, FedEx or UPS |
| Mobile App | No | No |
| Dedicated Coach | Not included | Not included |
| Follow-up Frequency | Monthly reassessment required to keep the subscription running | Providers reassess and adjust dose, titration pace or treatment on request |
| Money-back Guarantee | Recurring payment is auto-refunded if the monthly reassessment is not completed | None. All prescription sales are final once dispatched |
| Cancellation Policy | Subscription programmes billed every 4 weeks; refund and returns policy published separately | You can log in and cancel your subscription, change your address or change your payment method any time before the order is sent to the pharmacy |
Which should you choose?
Choose Health Source Online if you:
- →Want more medication options to choose from
- →Value: programme prices are published per four-week cycle rather than hidden behind an intake: semaglutide from $299, and a range of other programmes from $179 to $600
Choose Refills if you:
- →Want to save $149/month with a more affordable option
- →Prefer a higher-rated service (7.8/10 vs 7.4/10)
- →Value: the largest verifiable review base of any provider in this batch: the trustpilot profile for refills.com showed a 4-star trustscore from roughly 1,244 reviews when we checked
Website previews
Health Source Online
Refills
Our recommendation
Refills comes out ahead with a higher rating of 7.8/10. It also provides multiple medication options including both semaglutide and tirzepatide.
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