Ro vs Heally

Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey

Ro vs Heally: Overview

Choosing between Ro and Heally for GLP-1 weight loss medication? Both are highly-rated providers, but they differ in pricing, medication options, and service features.

Ro offers both semaglutide and tirzepatide at $149/month with a rating of 8.6/10. Heally also provides both semaglutide and tirzepatide at $149/month with a 8.5/10 rating.

With only a $0/month price difference, your choice will likely come down to features, support quality, and medication options.

Our recommended brand

After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.

Visit CoreAge Rx →Read full review

At a glance

Price Difference

$0/mo

Rating Difference

0.1

Winner

Ro

Best For

Quality

Ro

View full Ro review →

Rating

8.6/10Better

Monthly Price

$149

Medications

semaglutidetirzepatide

Pros

✓Prescribes FDA-approved, brand-name GLP-1s - Zepbound, Wegovy pen and pill, Ozempic, Saxenda and the new Foundayo pill - rather than compounded copies
✓Real insurance support: a dedicated team handles prior authorizations and appeals, and there is a free GLP-1 insurance checker you can run before paying anything
✓Publishes exact cash-pay prices for the Zepbound KwikPen: $299/mo at 2.5 mg, $399/mo at 5 mg and $449/mo at 7.5-15 mg with the manufacturer offer (checked July 26, 2026)
✓Membership is $39 for the first month, and as low as $74/mo if you prepay for a year
✓Long-established: trading since 2017, BBB accredited since 2018, and one of the largest telehealth platforms in the US
✓Prescriptions are typically filled and shipped within 1-4 days
✓Cash-pay Zepbound single-dose vials are available if you want to skip the insurance process entirely
✓Ongoing provider messaging, check-ins and progress tracking are included in the membership fee

Cons

✗The membership fee does not include your medication. At $149/mo month-to-month plus $449/mo for a maintenance dose of Zepbound, the realistic all-in cost is roughly $520-600 a month
✗The discounted $449 refill price depends on completing a check-in within 45 days of your last delivery. Miss that window and the price jumps to $499 for 7.5 mg, or $699 for the 10, 12.5 and 15 mg doses
✗All sales are final. Ro states it cannot issue refunds or accept returns on prescription products, except where it has made an error filling your prescription
✗The headline $74/mo membership rate requires prepaying a full year upfront
✗BBB lists 619 complaints, and Trustpilot sits at 3.8 from 4,796 reviews, with cancellation and billing the dominant negative themes
✗No customer phone number or support email is published on the site; support runs through your account
✗Because the medication price depends on your insurance, what you will actually pay each month cannot be known until after you have signed up and been assessed
✗The homepage claim 'Lose 20% body weight on average with Zepbound' comes from the manufacturer's trial of the branded drug, not from Ro's own patients

Choose Ro

Heally

View full Heally review →

Rating

8.5/10

Monthly Price

$149

Medications

semaglutidetirzepatideoral semaglutide

Pros

✓Prescribes FDA-approved brand-name semaglutide rather than a compounded copy, which puts it in a small minority of the telehealth providers on this site
✓No membership and no subscription: "You only pay when you need to order your next medication refill", and you can delay a refill without losing access
✓Published entry pricing of $149/month for the oral semaglutide programme, with self-pay from $200 depending on dose for the injection
✓A 15-minute telehealth consultation with a board-certified physician, not an asynchronous form that a clinician rubber-stamps
✓Individual physicians are named on the site with their specialty and medical school, which most competitors do not do
✓LegitScript-certified, and states 250,000+ patients served across all 50 states
✓Publishes clear eligibility criteria: BMI 30+, or BMI 27+ with a weight-related condition such as high blood pressure or high cholesterol
✓Names the medullary thyroid carcinoma contraindication in its own patient-facing copy instead of burying it
✓Explicit transfer pathway if you are already on a GLP-1 elsewhere - your dose is reviewed and continued rather than restarted
✓Delivery quoted at 24-48 hours after prescription approval, in temperature-controlled packaging

Cons

✗The site advertises "a 4.8 average for Heally reviews", but the public Trustpilot profile for getheally.com showed a 4-star rating from roughly 37 reviews when we checked, and Trustpilot's own category listing showed a lower TrustScore again. The advertised figure is not the one you can verify
✗Pricing is a starting point rather than a fixed rate - "self pay options starts at $200 depending on dose" means your cost rises as you titrate
✗No phone number is published; support runs through careteam@getheally.com
✗Heally is a platform connecting patients to independent providers, so continuity depends on which physician you draw
✗Insurance is not billed directly - coverage is something to "ask about at your free consultation" rather than a service Heally operates
✗The catalogue spans weight loss, hormones, NAD+ and lab testing, so the weight-loss programme is one line among many rather than the whole company

Choose Heally

Feature-by-feature comparison

Feature	Ro	Heally
Monthly Price	$149	$149
Rating	8.6/10	8.5/10
Medications	semaglutide, tirzepatide	semaglutide, tirzepatide, oral semaglutide
Insurance Accepted	Yes	No
Support Hours	On-demand provider messaging (hours not published)	Not published
Live Chat	No	No
Free Shipping	Yes	Yes
Shipping Speed	Typically filled and shipped within 1-4 days	24-48 hours after prescription approval, temperature-controlled packaging
Mobile App	Available	No
Dedicated Coach	Included	Not included
Follow-up Frequency	Ongoing check-ins plus on-demand provider messaging	Follow-up consultations available online; no fixed schedule published
Money-back Guarantee	None - Ro states all sales of prescription products are final, except where it filled your prescription in error	None published
Cancellation Policy	Cancel the membership before your next billing date; charges already processed are not refunded	No subscription to cancel - you order refills only when you want them

Which should you choose?

Choose Ro if you:

→Prefer a higher-rated service (8.6/10 vs 8.5/10)
→Need insurance coverage for your treatment
→Want personalized coaching support included
→Value: prescribes fda-approved, brand-name glp-1s - zepbound, wegovy pen and pill, ozempic, saxenda and the new foundayo pill - rather than compounded copies

Get started with Ro

Choose Heally if you:

→Want more medication options to choose from
→Value: prescribes fda-approved brand-name semaglutide rather than a compounded copy, which puts it in a small minority of the telehealth providers on this site

Get started with Heally

Website previews

Ro

Heally

Our recommendation

Ro comes out ahead with a higher rating of 8.6/10. It also provides multiple medication options including both semaglutide and tirzepatide.

Get started with Ro

Ro vs Heally

Ro vs Heally: Overview

Our recommended brand

At a glance

Ro

Pros

Cons

Heally

Pros

Cons

Feature-by-feature comparison

Which should you choose?

Choose Ro if you:

Choose Heally if you:

Website previews

Ro

Heally

Our recommendation

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