← All providers

Teladoc Health vs Refills

Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey

Teladoc Health vs Refills: Overview

Choosing between Teladoc Health and Refills for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.

Teladoc Health focuses on semaglutide at $129/month with a rating of 7.9/10. Refills also provides both semaglutide and tirzepatide at $150/month with a 7.8/10 rating.

With only a $21/month price difference, your choice will likely come down to features, support quality, and medication options.

Our recommended brand

After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.

Visit CoreAge Rx →Read full review

At a glance

Price Difference

$21/mo

Rating Difference

0.1

Winner

Teladoc Health

Best For

Budget

Teladoc Health

View full Teladoc Health review →

Rating

7.9/10Better

Monthly Price

$129Cheaper

Medications

semaglutide

Pros

✓Established telehealth platform
✓Insurance accepted
✓Wide availability
✓Multiple health services

Cons

✗Weight loss not primary focus
✗Variable pricing
✗Less specialized

Choose Teladoc Health

Refills

View full Refills review →

Rating

7.8/10

Monthly Price

$150

Medications

semaglutidetirzepatide

Pros

✓The largest verifiable review base of any provider in this batch: the Trustpilot profile for refills.com showed a 4-star TrustScore from roughly 1,244 reviews when we checked
✓No membership or app fees, stated as a headline promise: "Never Pay for Monthly Memberships or App Fees"
✓All dosages cost the same - "We don't charge you based on dosage changes" - which removes the titration price trap that catches most compounded GLP-1 patients
✓Both a GLP-1 (semaglutide-class) and a GIP + GLP-1 (tirzepatide-class) injectable are offered
✓A published phone number, 888-458-5061, and support@refills.com, with 24/7 health-concierge support advertised
✓Free and discreet shipping on every order
✓Unusually candid disclaimers: it states plainly that compounded drug products are not approved or evaluated by the FDA, and that Refills Health is not a medical services provider but a technology platform
✓It names its clinical partners - Beluga Health, Bask Health and Wasef Health - rather than referring vaguely to "our providers"
✓Certificates of Analysis are available on request for any batch
✓LegitScript certification is displayed

Cons

✗Pricing is quoted per day, not per month. "GLP-1s from $5/day" reads as cheap but is $150 a month, and the site never states a monthly figure
✗Refills is a technology platform, not a medical provider. It does not manufacture or dispense medication and does not employ the clinicians who prescribe
✗All prescription sales are final. State and federal rules do not allow returns of dispensed prescription medication, and once your card is charged and the package is handed to the carrier there is no refund
✗Returns are only accepted on unopened, non-prescription items within 30 days, and you pay the return shipping
✗It does not ship refrigerated products, which the returns page presents as a benefit ("your product will not be affected by increased transit time") but which is worth understanding before you order
✗The medication is compounded, so it has not been evaluated by the FDA for safety, quality or efficacy
✗Available across the US but explicitly not in the District of Columbia
✗Before/after testimonials headline losses of 40 to 120 pounds. The disclaimer that results are not typical is present but far less prominent than the numbers

Feature-by-feature comparison

Feature	Teladoc Health	Refills
Monthly Price	$129	$150
Rating	7.9/10	7.8/10
Medications	semaglutide	semaglutide, tirzepatide
Insurance Accepted	Yes	No
Support Hours	24/7	Company advertises free 24/7 support from a health concierge
Live Chat	Available	No
Free Shipping	No	Yes
Shipping Speed	Varies by pharmacy	Free shipping; non-refrigerated products shipped via USPS, FedEx or UPS
Mobile App	Available	No
Dedicated Coach	Not included	Not included
Follow-up Frequency	As needed	Providers reassess and adjust dose, titration pace or treatment on request
Money-back Guarantee	Varies by insurance	None. All prescription sales are final once dispatched
Cancellation Policy	Based on insurance plan	You can log in and cancel your subscription, change your address or change your payment method any time before the order is sent to the pharmacy

Which should you choose?

Choose Teladoc Health if you:

→Want to save $21/month with a more affordable option
→Prefer a higher-rated service (7.9/10 vs 7.8/10)
→Need insurance coverage for your treatment
→Need 24/7 customer support availability
→Value: established telehealth platform

Get started with Teladoc Health

Choose Refills if you:

→Want more medication options to choose from
→Value: the largest verifiable review base of any provider in this batch: the trustpilot profile for refills.com showed a 4-star trustscore from roughly 1,244 reviews when we checked

Get started with Refills

Website previews

Teladoc Health

Teladoc Health website

Refills

Refills website

Our recommendation

Teladoc Health comes out ahead with a higher rating of 7.9/10.

Get started with Teladoc Health

Related comparisons

Teladoc Health vs CoreAge Rx

Teladoc Health vs Zepbound

Teladoc Health vs Mounjaro

Teladoc Health vs Wegovy Pill

Teladoc Health vs Foundayo

Teladoc Health vs Wegovy

Teladoc Health vs NovoCare Pharmacy

Teladoc Health vs Ozempic

Teladoc Health vs Form Health

Teladoc Health vs Henry Meds

Teladoc Health vs Sesame Care

Teladoc Health vs FuturHealth

Teladoc Health vs Circle Medical

Teladoc Health vs Ro

Teladoc Health vs Midi Health

Teladoc Health vs Noom Med

Teladoc Health vs Precision Telemed

Teladoc Health vs Hims

Teladoc Health vs Calibrate

Teladoc Health vs PlushCare

Compare other providers

Compare GLP-1 Brands

First Brand

vs

Second Brand