TMates vs Refills
Compare pricing, features, and medications to find the best GLP-1 provider for your weight loss journey
TMates vs Refills: Overview
Choosing between TMates and Refills for GLP-1 weight loss medication? Both are popular providers, but they differ in pricing, medication options, and service features.
TMates offers both semaglutide and tirzepatide at $249/month with a rating of 7.8/10. Refills also provides both semaglutide and tirzepatide at $150/month with a 7.8/10 rating.
The price difference of $99/month is significant - Refills is the more budget-friendly option, while TMates positions itself as a premium service.
Our recommended brand
After reviewing all 148 providers on this platform, we've identified CoreAge Rx as offering the most transparent pricing model. At just $99/month — the same price every month, every dose — there are no surprise charges or hidden fees. Combined with exceptional service quality, personalized support, and access to both semaglutide and tirzepatide, it represents the best value without compromising on care.
At a glance
Price Difference
$99/mo
Rating Difference
0.0
Winner
Refills
Best For
Budget
TMates
View full TMates review →Rating
7.8/10
Monthly Price
$249
Medications
semaglutidetirzepatide
Pros
- ✓Both price ladders are published in full and the arithmetic is correct at every tier. Semaglutide runs $249 for one month, $217/mo over three ($650), $175/mo over six ($1,050) and $158/mo over twelve ($1,900), checked July 27, 2026
- ✓Tirzepatide is laid out the same way: $297 monthly, $267/mo over three ($800), $217/mo over six ($1,299) and $167/mo over twelve ($1,999)
- ✓Every advertised saving checks out - the 13%, 30%, 37%, 10%, 27% and 44% figures all match the underlying numbers
- ✓One price across all doses, from 0.25mg to 2.4mg semaglutide and 2.5mg to 15mg tirzepatide, so titrating up never costs more
- ✓Possible side effects are listed openly on the product page - nausea, injection site reactions, decreased appetite and gastrointestinal discomfort - with a note that most are mild and temporary
- ✓Both injectable and oral formats are offered at the same published prices
- ✓Medication, provider review, personalised dosing and ongoing support are all included in the price, with free shipping and cancel-anytime terms
Cons
- ✗We could not find an explicit statement that the compounded medications are not FDA-approved. The site explains what compounding is but omits the disclosure nearly every competitor makes
- ✗Trustpilot has exactly one review of this domain, so there is effectively no independent evidence about the service against a claim of 2,400+ patients
- ✗Tirzepatide is billed as the 'Most powerful GLP-1 medication available' - a superiority claim made about a compounded preparation that has not been trialled against anything
- ✗The 'up to 15% of their body weight in a year' figure is presented as what TMates has seen in its own patients, with no published data behind it
- ✗The lowest advertised rates require paying for a full year upfront - $1,900 for semaglutide or $1,999 for tirzepatide
- ✗The site is behind bot protection and will not load without JavaScript, so pricing is invisible to anyone browsing with scripts disabled
- ✗No published customer phone number, support email or support hours
- ✗No BBB profile or complaint record to check
Refills
View full Refills review →Rating
7.8/10
Monthly Price
$150Cheaper
Medications
semaglutidetirzepatide
Pros
- ✓The largest verifiable review base of any provider in this batch: the Trustpilot profile for refills.com showed a 4-star TrustScore from roughly 1,244 reviews when we checked
- ✓No membership or app fees, stated as a headline promise: "Never Pay for Monthly Memberships or App Fees"
- ✓All dosages cost the same - "We don't charge you based on dosage changes" - which removes the titration price trap that catches most compounded GLP-1 patients
- ✓Both a GLP-1 (semaglutide-class) and a GIP + GLP-1 (tirzepatide-class) injectable are offered
- ✓A published phone number, 888-458-5061, and support@refills.com, with 24/7 health-concierge support advertised
- ✓Free and discreet shipping on every order
- ✓Unusually candid disclaimers: it states plainly that compounded drug products are not approved or evaluated by the FDA, and that Refills Health is not a medical services provider but a technology platform
- ✓It names its clinical partners - Beluga Health, Bask Health and Wasef Health - rather than referring vaguely to "our providers"
- ✓Certificates of Analysis are available on request for any batch
- ✓LegitScript certification is displayed
Cons
- ✗Pricing is quoted per day, not per month. "GLP-1s from $5/day" reads as cheap but is $150 a month, and the site never states a monthly figure
- ✗Refills is a technology platform, not a medical provider. It does not manufacture or dispense medication and does not employ the clinicians who prescribe
- ✗All prescription sales are final. State and federal rules do not allow returns of dispensed prescription medication, and once your card is charged and the package is handed to the carrier there is no refund
- ✗Returns are only accepted on unopened, non-prescription items within 30 days, and you pay the return shipping
- ✗It does not ship refrigerated products, which the returns page presents as a benefit ("your product will not be affected by increased transit time") but which is worth understanding before you order
- ✗The medication is compounded, so it has not been evaluated by the FDA for safety, quality or efficacy
- ✗Available across the US but explicitly not in the District of Columbia
- ✗Before/after testimonials headline losses of 40 to 120 pounds. The disclaimer that results are not typical is present but far less prominent than the numbers
Feature-by-feature comparison
| Feature | TMates | Refills |
|---|---|---|
| Monthly Price | $249 | $150 |
| Rating | 7.8/10 | 7.8/10 |
| Medications | semaglutide, tirzepatide | semaglutide, tirzepatide |
| Insurance Accepted | No | No |
| Support Hours | Not published | Company advertises free 24/7 support from a health concierge |
| Live Chat | No | No |
| Free Shipping | Yes | Yes |
| Shipping Speed | Free shipping; timeframe not published | Free shipping; non-refrigerated products shipped via USPS, FedEx or UPS |
| Mobile App | No | No |
| Dedicated Coach | Not included | Not included |
| Follow-up Frequency | Ongoing provider support included | Providers reassess and adjust dose, titration pace or treatment on request |
| Money-back Guarantee | None published | None. All prescription sales are final once dispatched |
| Cancellation Policy | Cancel anytime, but multi-month plans are paid upfront | You can log in and cancel your subscription, change your address or change your payment method any time before the order is sent to the pharmacy |
Which should you choose?
Choose TMates if you:
- →Value: both price ladders are published in full and the arithmetic is correct at every tier. semaglutide runs $249 for one month, $217/mo over three ($650), $175/mo over six ($1,050) and $158/mo over twelve ($1,900), checked july 27, 2026
Choose Refills if you:
- →Want to save $99/month with a more affordable option
- →Value: the largest verifiable review base of any provider in this batch: the trustpilot profile for refills.com showed a 4-star trustscore from roughly 1,244 reviews when we checked
Website previews
TMates
Refills
Our recommendation
Refills offers better value at $150/month while maintaining strong ratings. It also provides multiple medication options including both semaglutide and tirzepatide.
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